At Shanell Franz LLC, we are dedicated to providing exceptional customer support to ensure your shopping experience is smooth and satisfying. If you have any questions or need assistance, we’re here to help!

Contact Us

If you need support, please reach out to us through the following methods:

  • Email: admin@shanellfranzllc.com
    Our customer service team is available to assist you. We aim to respond to all inquiries within 24-48 hours.
  • Phone: +14142008405
    Feel free to call us during our business hours:
    Monday to Friday: 9 AM – 5 PM (EST)
  • Live Chat:
    For immediate assistance, use our live chat feature available on the website. Click the chat icon at the bottom right corner to connect with our support team.

FAQs

Before reaching out, you may find the answers to common questions in our Frequently Asked Questions (FAQ) section. This resource covers topics such as shipping, returns, and order tracking.

Order Issues

If you have an issue with your order, please have your order number ready when you contact us. This will help us resolve your concerns quickly.

Feedback

We value your feedback! If you have any suggestions for improving our services or products, please let us know. Your insights help us serve you better.

Thank you for choosing Shanell Franz LLC! We appreciate your business and look forward to assisting you.